Messaging Privacy Policy & SMS Terms

Data we collect

When you opt in to receive SMS messages, we collect:

Your name
Your phone number
Your consent to send SMS messages

Information you give us when you book

Separately from text messaging, when you request a quote or book a cleanup through this website, you may also give us your email address, your service address, the number of pets you have, your yard size, notes about gate or yard access, photos of your yard if you choose to upload one, and your preferred service dates. We use this to schedule and perform the cleanup you asked for.

Payments are processed by Stripe. Scoopem never sees or stores your full card number — your card details go directly to Stripe and we only receive a confirmation that the payment went through.

How we use your data

We use your information to:

Operate our business
Send you the SMS messages you have opted in to receive

Data sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging program terms and conditions

The messaging program may consist of general customer care messaging to answer questions and provide support to customers, and/or marketing messaging that includes discount codes, special deals or texts promoting our products and services, depending on which program(s) you opt in to. We will only send content you have explicitly signed up to receive via our opt-in process. Messages will be sent from (267) 360-7343.
You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at contact@scoopem.co.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read the privacy policy details contained on the rest of this page or contact us at contact@scoopem.co.

Quick reference: Text STOP to unsubscribe. Text HELP for help. Message and data rates may apply. Message frequency varies.

Contact us

Questions about this policy, your data, or our messaging program? Email contact@scoopem.co or call us.